Offset Technical Service

Middle East

How Offset Technical Service transformed operations with ERPNext

About

Offset Technical Service

Offset Technical Service is an engineering solutions provider specializing in mechanical works, including fabrication and assembly, alongside technical trading services.

Apps implemented

ERPNext

Industry

Others

modules implemented

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

No centralized software system: all processes were managed manually, with no digital record-keeping across sales, purchases, accounts, or stock.
Disorganized payroll: with a workforce split across technical and administrative roles, payroll calculations including overtime were handled without a structured system, leading to frequent errors and delays.
Inefficient timesheet and leave tracking: there was no reliable way to track staff attendance, working hours, or leave requests, making workforce management time-consuming and error-prone.
Disconnected business functions: sales, purchasing, accounting, and inventory operated in silos, making it difficult to get a clear, real-time picture of the business.

Benefits

Streamlined payroll processing: automated overtime calculations and structured timesheets eliminated the manual errors and delays that once delayed payroll.
Simplified leave management: staff can now submit and track leave requests through a standardized digital workflow.
Centralized business operations: sales, purchasing, accounting, and stock management now operate on a single connected platform, replacing fragmented manual processes.
Improved scalability: what began as a single-user trial has grown into a system supporting 12–15 users, reflecting the company's confidence in the platform as it scaled adoption.
Better financial and operational visibility: with accounts and stock integrated into the same system as sales and purchasing, the company gained a clearer, real-time view of its business performance.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

The adoption of ERPNext marked a turning point for Offset, shifting the company from a fully manual way of working to a digitally connected, process-driven organization.

The most significant impact was felt in workforce management the customized HR and payroll setup transformed what was once a chaotic, error-prone process into a streamlined, reliable system that staff and management could depend on.
Beyond payroll, the integration of CRM, sales, purchase, accounts, and stock modules gave the company a unified operational foundation enabling better coordination between departments and laying the groundwork for continued growth as an engineering and technical trading business.

Before ERPNext, our internal process was honestly a mess. Since implementing ERPNext software, everything is streamlined and accurate. It has truly transformed the way we manage our technical and trading operations.

Mr Salih

Owner

Implemented by

Wahni IT Solutions FZE

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story